Friends,
As recommended by the Governor, and the TSBDE, we are shifting to an Emergency Only schedule from March 20th until at least April 21st.  If you have a routine dental appointment scheduled during that time, there is no need to call us; we will be reaching out to you to reschedule. If you have a true dental emergency involving pain, swelling, or imminent damage to your health, please call us! We are here for you! If we do not answer, press 0 when the voicemail starts to reach Dr. Farahani's cell phone. We will be happy to see you and resolve your problem. We also offer telemedicine for non-emergency situations. Otherwise, we appreciate your patience and understanding as we do our part to keep everyone safe!
Dr. Sheila Farahani and the Harmony Dental Wellness Staff
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Harmony Dental Wellness
A Great Dentist

Financial Info

Thank you for choosing our office as your dental healthcare provider! We are committed to providing you with the highest quality lifetime dental care, so that you may attain optimum oral health.

The following is a statement of our Financial Policy, which we require that you read, agree to and sign prior to any treatment.

Please Note: Payment is due at the time service is provided. Our office accepts cash, personal checks, MasterCard, Visa, Discover, American Express and CareCredit. Outside financing is available upon request and approval. Additional fees will be applied for returned checks. All account balances over 90 days are subject to a $35.00 late fee.

Do you have insurance?

As a courtesy to you, we will help you process all of your dental insurance claims. Please understand that we will provide an insurance estimate to you; however, it is not a guarantee that your insurance will pay exactly as estimated. Insurance coverage is subject to limitations, exclusions, waiting periods, frequency, age restrictions, deductibles and maximums which are your responsibility.

Please contact your insurance company for a detail of your benefits. Your insurance company and your plan benefits ultimately determine the amount paid. We will do all we can to ensure your estimate is as accurate as possible. Your estimated insurance benefit may differ due to a number of reasons, specifically related to your plan.

All charges you incur are your responsibility, regardless of your insurance coverage. We must emphasize that as your dental care provider, our relationship is with you, our patient, not with your insurance company. Your insurance policy is a contract between you and your insurance company. Our office is not a party to that contract. 

Our practice is committed to providing the best treatment for our patients, and we charge what is usual and customary for our area. You are responsible for payment regardless of any insurance company’s arbitrary determination of usual and customary rates. 

Insurance Payments

We ask that you pay the deductible, co-payment, and co-insurance, which is the estimated amount not covered by your insurance company, by cash, check, MasterCard, Visa, Discover, American Express and CareCredit at the time we provide the service to you. 

Insurance payments are ordinarily received within 30-60 days from the time of filing a claim. If your insurance company has not made payment within 60 days, we will ask that you contact your insurance company to make sure payment is expected. If payment is not received or your claim is denied, you will be responsible for paying the full amount at that time.

We will cooperate fully with the regulations and requests of your insurance company that may assist in the claim being paid. Our office will not, however, enter into a dispute with your insurance company over any claim.

Minors accompanied by the parent or legal guardian: The parent or legal guardian accompanying a minor, who has consented to treatment are responsible for full payment at time of service. Unaccompanied Minors: The parent or legal guardian is responsible for full payment at time of service. Treatment consents and payment arrangements with the parent or legal guardian must be made prior to appointment or non-emergency treatment may be denied.

Missed Appointment (s) and Cancellations

Our goal is to provide treatment in a timely manner with as few visits as necessary. In order to provide the best services to our patients, we require at least a 24 hour notice for cancellations or for re-scheduling your appointments.

We understand that unforeseen circumstances may arise, which may result in canceling or missing your appointment. A $75 charge may be assessed for no-show, or short notice appointment cancellations. Multiple failed appointments may result in being dismissed from the dental practice.

Frequently Asked Questions

Most of our patients have dental insurance and use their benefit with us! However, we are a little different than many other dental offices in that we are out-of-network with all insurances. This man holding stick and smiling | dentist austin txdoesn't mean that you can't use your benefits at our dental office. We are happy to file insurance claims on your behalf and even request a pre-determination to find out an estimate of your benefit! Being out of network means we don't adhere to the set fees that insurance companies hold network dentists to. This allows us to offer our patients the personalized care that they need without restrictions. Being out-of-network also enable us to work with the most exceptional dental laboratories that provide the level of artistry and quality that we know our patients deserve. 

Our patients appreciate the level of dental care they receive at Harmony Dental Wellness, which embodies care for your whole body and well being. And most of our patients agree that they have never received this type of service and dental care at any other practice they've visited. 

Paying For Treatment

We do ask that you pay for your treatments at the time of service. We will then file your claims and complete the paperwork necessary for insurance to process your visit. You should receive a reimbursement check directly from your insurance company shortly after your visit for the amount of your contracted benefit. Please feel free to contact our office anytime with questions you have about your treatment plan, financial options, and insurance benefits. Our friendly and knowledgeable staff are here to help you receive the procedures you need to achieve optimum oral health. 

Another way we are different from other offices is that, at Harmony Dental Wellness, we pay attention to saliva. Saliva is a vital component to your oral health! Of course, there are the obvious benefits of lubricating your food and helping you speak, but did you know that saliva does so much more?

Testing For Gum Disease

Your saliva is a fantastic buffer to neutralize the acids made by bacteria and helps prevent cavities and gum disease. Throughout your experience with us, we will monitor your saliva. At your first visit, we measure the quantity and consistency of your saliva and ensure that adequate saliva is being produced from all three major saliva ducts in your mouth. At all hygiene appointments, we measure the pH of your saliva to screen for reflux, buffer capacity (quality) and other possible issues. If periodontal (gum) problems are present, we may recommend salivary testing.

A simple sample of your saliva can tell us what kinds of bacteria live in your mouth and how many of them there are. That means we will know which antibiotic, if any, is best for your mouth. Dr. Farahani always tries to avoid the use of antibiotics unless absolutely necessary and she believes that saliva testing allows her to choose a medication that will be minimally impacting to the rest of the body. Use of the correct antibiotic in conjunction with gum therapy can result in a reduction of your harmful bacterial levels to below your body's reactive threshold levels.

In some situations, we may recommend the use of that same saliva sample to screen for genetic markers or viruses, such as HPV, that would indicate higher risk for you of diseases such as cancer. While most people think of HPV as being related to cervical cancer, it more commonly causes throat cancer.

We are always looking for ways to prevent disease! Call our office if you have any further questions.

Harmony Dental Wellness is much different from the average dental practice in several key ways. Dr. Sheila Farahani is committed to your total health and has created an office where the whole body is taken into account. In addition, we provide an exceptional environment to help you feel relaxed. Here are a few things you can expect that set us apart.

 

A Complete Dental Experience

  • Dr. Sheila Farahani spends extra time getting to know you on a personal level so she can understand and recommend which dental procedures will best help you achieve your goals for a healthy and beautiful life. We consider the effects of diet, medications, stress, sleep habits, work environment, and even personal habits when we look at your health. We then use the most modern technology and techniques to ensure for you the longest lasting and most natural results.
  • Harmony Dental Wellness features the Solea Laser to provide many services without needles, drills or pain. We also use 3D scanning technology to streamline the communication process with our labs and provide you with higher quality restorations in less time than other offices. 
  • The Nu-Calm system is also available for your use. Originally created to help soldiers suffering from PTSD, this system reduces anxiety without medication by using soothing neuro-acoustic sounds embedded within beautiful music. Ask us to come in a few minutes before your visit to try it! 

​Environmentally Conscious

With an eye on our impact on the environment, Harmony Dental Wellness consciously chooses to use organic and natural materials, where possible. We provide comfort items for you such as heated lavender neck wraps, warm hand towels, fresh beverages, and soothing aromatherapy during your visit. Please don't hesitate to tell us if there is more we can do for your comfort!

If you are ready to learn more about experiencing dentistry in a whole new way, we encourage you to contact our dental office today to schedule your next dental appointment. 

 

If you have difficulty using our website, please email us or call us at (512) 346-1212
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