Thank you for choosing our office as your dental healthcare provider! We are committed to providing you with the highest quality lifetime dental care, so that you may attain optimum oral health. We always want to give you maximum transparency regarding finances. Please read below to learn about our financial policy and process. You will be asked to read and sign our financial policy before any treatment can be rendered.
How We Work With Your Insurance
Most of our patients have insurance and have been very happy with their care and our process. We ask that you pay for each visit at check-out on the day of service and we will be happy to submit all claims to your insurance carrier for you. Once your insurance processes your claim, they will mail a reimbursement check directly to you. Many policies will pay the same amount for an out-of-network provider as they will for an in-network provider.
If you ever need help estimating what they will pay towards a visit, we are happy to check your eligibility before your visit! The majority of the time, the benefits listed during this check are the true amounts paid by insurance. Due to individual plan limitations, exclusions, waiting periods, frequency, age restrictions, deductibles and maximums, we cannot guarantee your coverage. This is also true of in-network providers. (For example, you may have a claim pending at another office that gets processed before our claim. If that claim brings you to your maximum benefit for the year, insurance would not pay on our claim.)
So Are You In-Network On My Plan?
In order to provide you with the highest quality care we have not enrolled with any insurance company. Our goal is to save you money over time by providing care that prevents future services and by providing restorations that last longer than other offices. Dental insurance companies require dentists to lower their fees, which forces the dentist to choose cheaper and lower quality materials or labs. Dr. Farahani cares too much about giving you a long-lasting and high quality service to make that compromise. Most insurance companies will still cover the same percentage that they would for an in-network provider, which means the up front difference in cost to you is usually very small. Reimbursement checks are usually received in 30-45 days.
Please contact your insurance company for a details of your benefits. Your insurance company and your plan benefits ultimately determine the amount paid. We will do all we can to ensure your estimate is as accurate as possible and that you receive the maximum reimbursement to which you are entitled.
All charges you incur are your responsibility, regardless of your insurance coverage. We must emphasize that as your dental care provider, our relationship is with you, our patient, not with your insurance company. Your insurance policy is a contract between you and your insurance company. Our office is not a party to that contract.
Our practice is committed to providing the best treatment for our patients, and we charge what is usual and customary for our area. You are responsible for payment regardless of any insurance company’s arbitrary determination of usual and customary rates.
We will cooperate fully with the regulations and requests of your insurance company that may assist in the claim being paid. Our office will not, however, enter into a dispute with your insurance company over any claim.
Payment is due at the time service is provided. If you need help covering your bill, we are happy to help set up financing for you through Lending Point or Care Credit. Otherwise, our office accepts cash, personal checks, MasterCard, Visa, Discover, and American Express. Outside financing requires a quick, 2-3 minute application that provides immediate access once approved. If financing is declined, payment is still required to be paid in full. Please ask about financing before your visit, if needed.
Additional fees will be applied for returned checks. All account balances over 90 days are subject to a $35.00 late fee per month of delinquency.
Minors accompanied by the parent or legal guardian: The parent or legal guardian accompanying a minor, who has consented to treatment are responsible for full payment at time of service.
Unaccompanied Minors: The parent or legal guardian is responsible for full payment at time of service. Treatment consents and payment arrangements with the parent or legal guardian must be made prior to appointment or non-emergency treatment may be denied.
Missed Appointment (s) and Cancellations
Our goal is to provide treatment in a timely manner with as few visits as necessary. In order to provide the best services to our patients, we require at least a 24 hour notice for cancellations or for re-scheduling your appointments.
We understand that unforeseen circumstances may arise, which may result in canceling or missing your appointment. A $75 charge may be assessed for no-show, or short notice appointment cancellations. Multiple failed appointments may result in being dismissed from the dental practice.