Accessible Version
Harmony Dental Wellness
A Great Dentist

Financial Info

Thank you for choosing our office as your dental healthcare provider! We are committed to providing you with the highest quality lifetime dental care, so that you may attain optimum oral health. We always want to give you maximum transparency regarding finances. Please read below to learn about our financial policy and process. You will be asked to read and sign our financial policy before any treatment can be rendered.

How We Work With Your Insurance

Most of our patients have insurance and have been very happy with their care and our process. We ask that you pay for each visit at check-out on the day of service and we will be happy to submit all claims to your insurance carrier for you. Once your insurance processes your claim, they will mail a reimbursement check directly to you. Many policies will pay the same amount for an out-of-network provider as they will for an in-network provider.

If you ever need help estimating what they will pay towards a visit, we are happy to check your eligibility before your visit! The majority of the time, the benefits listed during this check are the true amounts paid by insurance. Due to individual plan limitations, exclusions, waiting periods, frequency, age restrictions, deductibles and maximums, we cannot guarantee your coverage. This is also true of in-network providers. (For example, you may have a claim pending at another office that gets processed before our claim. If that claim brings you to your maximum benefit for the year, insurance would not pay on our claim.) 

So Are You In-Network On My Plan?

In order to provide you with the highest quality care we have not enrolled with any insurance company. Our goal is to save you money over time by providing care that prevents future services and by providing restorations that last longer than other offices. Dental insurance companies require dentists to lower their fees, which forces the dentist to choose cheaper and lower quality materials or labs. Dr. Farahani cares too much about giving you a long-lasting and high quality service to make that compromise. Most insurance companies will still cover the same percentage that they would for an in-network provider, which means the up front difference in cost to you is usually very small. Reimbursement checks are usually received in 30-45 days.

Please contact your insurance company for a details of your benefits. Your insurance company and your plan benefits ultimately determine the amount paid. We will do all we can to ensure your estimate is as accurate as possible and that you receive the maximum reimbursement to which you are entitled. 

All charges you incur are your responsibility, regardless of your insurance coverage. We must emphasize that as your dental care provider, our relationship is with you, our patient, not with your insurance company. Your insurance policy is a contract between you and your insurance company. Our office is not a party to that contract. 

Our practice is committed to providing the best treatment for our patients, and we charge what is usual and customary for our area. You are responsible for payment regardless of any insurance company’s arbitrary determination of usual and customary rates. 

We will cooperate fully with the regulations and requests of your insurance company that may assist in the claim being paid. Our office will not, however, enter into a dispute with your insurance company over any claim.

Payments Accepted

Payment is due at the time service is provided. If you need help covering your bill, we are happy to help set up financing for you through Lending Point or Care Credit. Otherwise, our office accepts cash, personal checks, MasterCard, Visa, Discover, and American Express. Outside financing requires a quick, 2-3 minute application that provides immediate access once approved. If financing is declined, payment is still required to be paid in full. Please ask about financing before your visit, if needed. 

Additional fees will be applied for returned checks. All account balances over 90 days are subject to a $35.00 late fee per month of delinquency.

Minors

Minors accompanied by the parent or legal guardian: The parent or legal guardian accompanying a minor, who has consented to treatment are responsible for full payment at time of service.

Unaccompanied Minors: The parent or legal guardian is responsible for full payment at time of service. Treatment consents and payment arrangements with the parent or legal guardian must be made prior to appointment or non-emergency treatment may be denied.

Missed Appointment (s) and Cancellations

Our goal is to provide treatment in a timely manner with as few visits as necessary. In order to provide the best services to our patients, we require at least a 24 hour notice for cancellations or for re-scheduling your appointments.

We understand that unforeseen circumstances may arise, which may result in canceling or missing your appointment. A $75 charge may be assessed for no-show, or short notice appointment cancellations. Multiple failed appointments may result in being dismissed from the dental practice.

CareCredit

Pay for medical expenses not covered by insurance with the CareCredit credit card.

LendingPoint

Personal loans and financing options up to $25,000. Checking your options won’t impact your credit score.

Frequently Asked Questions

Affordable Dental Services at Harmony Dental Wellness

Most of our patients have dental insurance and use their benefit with us! However, we are a little different than many other dental offices in that we are out-of-network with all insurances. This man holding stick and smiling | dentist austin txdoesn't mean that you can't use your benefits at our dental office. We are happy to file insurance claims on your behalf and even request a pre-determination to find out an estimate of your benefit! Being out of network means we don't adhere to the set fees that insurance companies hold network dentists to. This allows us to offer our patients the personalized care that they need without restrictions. Being out-of-network also enable us to work with the most exceptional dental laboratories that provide the level of artistry and quality that we know our patients deserve. 

Our patients appreciate the level of dental care they receive at Harmony Dental Wellness, which embodies care for your whole body and well being. And most of our patients agree that they have never received this type of service and dental care at any other practice they've visited. 

Paying For Treatment

We do ask that you pay for your treatments at the time of service. We will then file your claims and complete the paperwork necessary for insurance to process your visit. You should receive a reimbursement check directly from your insurance company shortly after your visit for the amount of your contracted benefit. Please feel free to contact our office anytime with questions you have about your treatment plan, financial options, and insurance benefits. Our friendly and knowledgeable staff are here to help you receive the procedures you need to achieve optimum oral health. 

Another way we are different from other offices is that, at Harmony Dental Wellness, we pay attention to saliva. Saliva is a vital component to your oral health! Of course, there are the obvious benefits of lubricating your food and helping you speak, but did you know that saliva does so much more?

Testing For Gum Disease

Your saliva is a fantastic buffer to neutralize the acids made by bacteria and helps prevent cavities and gum disease. Throughout your experience with us, we will monitor your saliva. At your first visit, we measure the quantity and consistency of your saliva and ensure that adequate saliva is being produced from all three major saliva ducts in your mouth. At all hygiene appointments, we measure the pH of your saliva to screen for reflux, buffer capacity (quality) and other possible issues. If periodontal (gum) problems are present, we may recommend salivary testing.

A simple sample of your saliva can tell us what kinds of bacteria live in your mouth and how many of them there are. That means we will know which antibiotic, if any, is best for your mouth. Dr. Farahani always tries to avoid the use of antibiotics unless absolutely necessary and she believes that saliva testing allows her to choose a medication that will be minimally impacting to the rest of the body. Use of the correct antibiotic in conjunction with gum therapy can result in a reduction of your harmful bacterial levels to below your body's reactive threshold levels.

In some situations, we may recommend the use of that same saliva sample to screen for genetic markers or viruses, such as HPV, that would indicate higher risk for you of diseases such as cancer. While most people think of HPV as being related to cervical cancer, it more commonly causes throat cancer.

We are always looking for ways to prevent disease! Call our office if you have any further questions.

Harmony Dental Wellness is much different from the average dental practice in several key ways. Dr. Sheila Farahani is committed to your total health and has created an office where the whole body is taken into account. In addition, we provide an exceptional environment to help you feel relaxed. Here are a few things you can expect that set us apart.

 

A Complete Dental Experience

  • Dr. Sheila Farahani spends extra time getting to know you on a personal level so she can understand and recommend which dental procedures will best help you achieve your goals for a healthy and beautiful life. We consider the effects of diet, medications, stress, sleep habits, work environment, and even personal habits when we look at your health. We then use the most modern technology and techniques to ensure for you the longest lasting and most natural results.
  • Harmony Dental Wellness features the Solea Laser to provide many services without needles, drills or pain. We also use 3D scanning technology to streamline the communication process with our labs and provide you with higher quality restorations in less time than other offices. 
  • The Nu-Calm system is also available for your use. Originally created to help soldiers suffering from PTSD, this system reduces anxiety without medication by using soothing neuro-acoustic sounds embedded within beautiful music. Ask us to come in a few minutes before your visit to try it! 

​Environmentally Conscious

With an eye on our impact on the environment, Harmony Dental Wellness consciously chooses to use organic and natural materials, where possible. We provide comfort items for you such as heated lavender neck wraps, warm hand towels, fresh beverages, and soothing aromatherapy during your visit. Please don't hesitate to tell us if there is more we can do for your comfort!

If you are ready to learn more about experiencing dentistry in a whole new way, we encourage you to contact our dental office today to schedule your next dental appointment. 

 

 

 

Most people have a hand brush in their bathroom instead of an electric so I'll begin there. Any hand brush you use needs to be soft. If you are using a medium or hard bristle brush, please throw it away (or use it for cleaning grout). Your gum tissue is very soft and sensitive. A hard brush will damage the gums and cause recession and will actually wear away the tooth surface! There are even extra-soft (or gentle) brushes for those who already have recession or exposed roots. 

Think of the toothpaste as a the scrubber and the brush as the massager. All you need to do is gently apply the paste by rotating the brush at a 45 degree angle to the gums and let the paste do the work for you. 

I highly recommend an electric brush for most people. The two major brands that have been tested and approved by the ADA are the Sonicare and Oral B (Braun) Triumph brushes. Both have supportive research that they do a great job cleaning which begs the question of which to use? Here are the main differences:

1. Brush shape: The sonicare has a diamond shaped head while the Oral B has a round head. If you have a hard time getting around your upper back tooth, the round head may do a better job. Otherwise, it is personal preference!

2. Sound: The sonicare creates a higher pitch and quieter sound. Sensitive teeth may like the less aggressive feel of this brush, but some people say it feels like it tickles.  If you want a quiet and gentle feel, Sonicare may be for you. If you are typically a hard brusher, the deeper sound and more vigorous feel of the Oral B may feel better to you. 

3. Triggers: Both brushes generally feature a buzz or pause in vibration every 30 seconds to tell you to change to the next part of your mouth. (You should be brushing for 2 minutes regardless of which brush you use.) They also both feature a light that flashes to let you know you've been brushing too hard. In the Oral B, this light is high in the handle making it easier to see. If you are a hard brusher, I recommend the Oral B for this reason. If that isn't an issue, the Sonicare will work fine!

 

I hope that helps you pick a brush. Remember to change the head of your brush every 3 months or anytime you get sick. If you have questions, please feel free to call us at (512)346-1212

We hear and understand your concerns about Coronavirus and COVID-19. The good news I can give you today is that our office is one of the cleanest places you could visit! In addition to the standard, universal precautions we always take in sterilizing and disinfecting, we have added additional measures to keep you safe. We are so dedicated to your health and safety that our precautions exceed CDC and OSHA regulations!

​Every patient and staff member is pre-screened for COVID symptoms or exposure risk and their temperature is recorded before they enter the office. 

​Here are some additional measures we are using to keep you safe:

​1. Our lobby, doors, counters, keyboards, and all other frequent-touch items are being disinfected after each use.

2. Enhanced personal protective equipment is in use by all clinical staff

3. All patients are asked to disinfect their hands upon entering and leaving our office.

4. Books or other community-use items have been removed from the lobby.

5. Social distancing aids have been placed around the office to help you maintain a safe distance

6. We have extended the time for each appointment and decreased the number of patients on the schedule to allow for enhanced disinfection between patients.

​We have plenty of supplies to ensure protection of our patients and staff!
Please be confident in our care and know that we are monitoring the situation and will update our schedule and protocol as needed.

​​Should you have concerns, we are happy to answer your questions. We look forward to seeing you soon and wish health and wellness for you and yours!
​​

 

Sheila Farahani, DDS

If you have difficulty using our website, please email us or call us at (512) 346-1212
View the ADA Accessibility Statement